MOBILE AS THE NEW ENGAGEMENT CHANNEL
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מאת: מערכת Telecom News
26/04/13, 15:20 |
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נושא: |
Mobile devices are becoming the largest engagement channel for customers,
and most businesses are woefully underprepared. With unprecedented
growth in mobile device adoption, customers expect to reach an organization
anytime and from anywhere. The new mobile self-service channel offers
organizations an unprecedented opportunity to provide an improved
self-service experience, reduce inbound call volume, and capture one of the
largest growing demographics: Mobile Customers
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תוכן המסמך: |
מסמך של Jacada. |
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קישור לצפייה: |
http://sdrv.ms/Ya1xWp |
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הערות: |
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